Privacy Policy
Last updated: January 2025
Introduction
This Privacy Policy describes how RentTrackr collects, uses, and protects your information when you use our rental property management platform.
Information We Collect
We collect information you provide directly to us and information we obtain automatically when you use our service.
Personal Information
- Name, email address, and contact information
- Account credentials and profile information
- Payment and billing information
- Communication preferences and support requests
Property Information
- Property details and specifications
- Tenant information and lease details
- Financial records and payment history
- Maintenance and expense records
Technical Information
- Device information and IP addresses
- Browser type and operating system
- Usage patterns and service interactions
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze usage and trends
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.
Third-Party Services
We may share information with trusted third parties who assist us in operating our service:
- Payment processors for transaction processing
- Cloud service providers for data storage
- Analytics providers for service improvement
Data Security
We implement appropriate security measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security audits and assessments
- Access controls and authentication systems
- Employee training on data protection
Your Rights
You have certain rights regarding your personal information:
- Access and review your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to processing of your information
- Data portability and export options
Cookies and Tracking
We use cookies and similar technologies to enhance your experience:
- Essential cookies for service functionality
- Analytics cookies for service improvement
- Preference cookies for personalization
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations.
Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@renttrackr.com
Address: RentTrackr Privacy Officer
123 Business Street, Suite 100
City, State 12345
United States